Crime Survivors Guide
 

TYPES OF VIOLENCE OR INCIDENT

 

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Homicide

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Homicide Detectives go to all scenes of homicide, suicide and unexplained deaths. They will typically make one family member/friend their main contact person for the investigation.

Role of Coroner

Investigators from the Coroner’s Office go to the scene of all homicides. The below information is sourced from the Louisiana Revised Statutes (state laws) that govern the duties and responsibilities of each parish Coroner.

State law requires the Coroner’s office (of the parish where the death occurred) to investigate violent, accidental, or suspicious deaths, and the Coroner releases the body for burial (La. R.S. 13:5706, C (2,3)).

  • The Coroner should be notified before the deceased person’s body is removed or prepared for burial (La. R.S. 13:5712, B).

  • An autopsy is required to be performed when it appears a violation of criminal law contributed to the individual’s death (La. R.S. 13:5713, B (1)) and for an infant under the age of one who dies unexpectedly (La. R.S. 13:5713, C (1)(a)).

  • The Coroner may perform various tests including toxicology (La. R.S. 13:5713, B (4) (a,b)), the results of which can take more time.

  • The Coroner prepares a death certificate with cause and manner of death (accident, suicide, or homicide; La. R.S. 13:5713, E (1,2)).

  • The Bureau of Vital Records issues death certificates. The funeral home can assist with getting a death certificate.

  • The Coroner’s office “shall make every reasonable effort to notify the next of kin,” (La. R.S. 13:5714, A) for types of death that are not natural causes (for a full list, see La. R.S. 13:5713, A). For natural deaths, notification can be handled by hospitals or police.

  • The Coroner’s office keeps the personal effects and property of the deceased (cell phone, clothing, jewelry, etc.), and they can turn them back over once they are no longer needed for the investigation or prosecution. It is unlawful for others besides police, medical professionals, or the Coroner to remove personal effects at a crime scene (La. R.S. 13:5717, A, C).

  • After autopsy, the Coroner releases the body to the family and friends (La. R.S. 13:5715, A (1)). If a cremation is requested, and the Coroner cannot release the body within 30 days, they are to notify the family with the reasons for delay (La. R.S. 13:5716, D).

Wills/estates

An executor represents the decedent’s estate, in a process called a succession. An estate of less than $125,000 typically doesn’t need succession. Louisiana is a community property state, which can impact this process. You may want to find legal guidance [See Civil Legal Matters].

  • Funeral and life insurance may cover some costs

  • If qualified, Crime Victims’ Compensation (CVC) helps with funeral costs up to $6,500 (if the crime happened before May 1, 2023, it allows up to $5,000). You will only be reimbursed for money spent directly (they will not pay back money that insurance has paid) [See our guide to the program].

Funeral Information

The Federal Trade Commission provides consumer rights and guidance to help you through this process.

Funerals are shockingly expensive, and unfortunately sometimes people try to take advantage of families during this stressful and traumatic time. Funeral homes are required to give you a published price list of all the costs involved. The cost of similar services vary widely between funeral homes so it is advisable to shop around.

  • Most funeral homes will require payment upfront (most do not offer payment plans, but ask if they offer reduced rates). Due to the high costs of funerals, it is common for delays of several weeks, or longer, between the death and funeral.

  • Reach out to nonprofit Wake for help comparing prices, and related services, as well as alternative burial options.

  • Contact nonprofit SilenceIsViolence for recommendations and other practical help.

Other options are to have the body embalmed and dressed for a viewing, and then to cremate the body rather than bury it (burial is more expensive). Or, if a viewing is too expensive, you can request an ID with “minimal preparation” or even just direct cremation. Ashes can be stored at a mausoleum, at the home of a family member, or scattered at a place where a loved one enjoyed spending time. A memorial service may be held if the body is not present. See Wake for information on memorialization alternatives.

If you decide to write an obituary, you may want monetary donations made to a charity or organization. For example, one woman asked people to contribute to restoring a playground her son played in.

If you have safety or retaliation concerns that may arise around the funeral, please speak to your NOPD Victim/Witness Advocate or Detective, a pastor, or community leader [See Community Assistance in our RESOURCES, for other violence reduction groups].

Agencies Involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Coroner’s Office; Bureau of Vital Records; Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Civil lawyers (wills, lawsuits, etc.) see Legal Assistance; Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Wake; SilenceIsViolence (support groups/services, all types of violence with focus on gun violence); UMC Trauma Recovery Center (support groups, all types of violence); Ubuntu Peace Ambassadors for help de-escalating or preventing retaliation or future conflict; NOPD Chaplains (Baptist Community Ministries, works with NOPD); Crime Victims’ Compensation (financial help)

 
 

Armed Robbery

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

If you report to police, you should receive a Victim-Witness Advocate with the New Orleans Police Department who can connect you with services and help you to get updates as the investigation progresses.

Detectives from the district where the crime happened will investigate.

You may take detailed notes or documentation of what you remember, like: distinguishing characteristics of the individual who robbed you (tattoos, hairstyle, clothing), their direction of flight, or any items that are not yours that may have been left behind.

  • If you’ve had your phone stolen, you can see if location tracking is enabled, and check for any unusual charges on your stolen credit cards (and cancel all stolen debit or credit cards).

  • You can communicate this information to the Detective in your case. Remember that anything you share with the ADA (Assistant District Attorney) regarding your case (notes, photos, etc.) is typically shared with the Defense.

  • List stolen items and gather photos or receipts for them. Consider contacting your insurance provider to make a claim, if applicable.

  • If you were physically injured, see our guide on how to apply for financial assistance for medical bills, time off work, etc.

Experiencing violence is traumatic, and there are local support groups to help you through this time. Refer to our Support Group page and our RESOURCES for more information.

Agencies involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); UMC Seeds of NOLA Trauma Recovery Center (physical injury, wrap around care, support groups); Crime Victims Compensation (CVC) (financial assistance)

Carjacking

If you report to police, you should receive a Victim-Witness Advocate with the New Orleans Police Department who can connect you with services and help you to get updates as the investigation progresses.

Detectives from the district where the crime happened will investigate.

Some carjackings are very violent and result in hospitalization; such a crime may involve a charge of aggravated battery or even homicide. See Nonfatal Physical Assaults and/or Shootings (directly below this section) for more information on dealing with physical injury and the medical system.

  • You may take notes regarding whatever details you recall, even if there was no physical injury (see notes above in Armed Robbery) and share with your Detective.

  • Contact your auto insurance company about your coverage.

  • If you paid out-of-pocket fees to recover your stolen vehicle from a tow company in Orleans Parish, you may be eligible for reimbursement from the City of New Orleans using this form: https://nola.gov/nopd/towed-stolen-vehicle-reimbursement/

  • Include the item number if your case was reported to the NOPD, but this is not required). As of September 2022, the City of New Orleans should pay for these costs directly. This not only applies to carjacking (where a victim is on scene when the car is stolen) but also vehicular theft (a car is stolen but no one is present).

Experiencing violence is traumatic, and there are local support groups to help you through this time. Refer to our Support Group page and our RESOURCES for more information.

Agencies involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); UMC Seeds of NOLA Trauma Recovery Center (physical injury, wrap around care, support groups); Crime Victims’ Compensation (CVC) (financial help)

Nonfatal Physical Assaults and/or Shootings

If you report to police, you should receive a Victim-Witness Advocate with the New Orleans Police Department who can connect you with services and help you to get updates as the investigation progresses.

Detectives from the district where the crime happened will investigate.

You may take detailed notes or documentation of what you remember, like: distinguishing characteristics of the individual who assaulted you (tattoos, hairstyle, clothing) or their direction of flight.

  • You can communicate this information to the Detective in your case. Again, remember that any notes must be shared with the defense during discovery (if you refer to them during the prosecution/trial process). It is important to understand that anything you share with the ADA (Assistant District Attorney) regarding your case is shared with the Defense.

Physical assaults and shootings can leave individuals with significant physical injuries.

  • The Seeds of NOLA Trauma Recovery Center at University Medical Center New Orleans offers free wrap around care for residents of Orleans Parish who survive physical traumatic injury related to violent crime in New Orleans. Support services are also available for families of homicide victims and survivors.

  • Consider asking a trusted friend or loved one to be your medical advocate and help keep track of your medical records and needs, which can become complex.

  • individuals’ medical bills related to physical injuries can be extensive, and there is a state program that can help reimburse you for money you pay out of pocket and/or lost wages, if you are eligible. Visit our guide to Crime Victims’ Compensation for more information.

  • You can also refer to our guide to Local Hospital Financial Assistance. In many cases, if you are below a certain level of income, hospitals may reduce or even eliminate the medical bills you owe.

  • The City of New Orleans Health Department’s Office of Violence Prevention has a number of programs to address community violence including violence interruption and intervention to reduce the risk of retaliation. See this listing for more information: https://www.crimesurvivorsnola.org/resources-blog/office-of-violence-prevention

Experiencing violence is traumatic, and there are local support groups to help you through this time. Refer to our Support Group page and our RESOURCES for more information.

Agencies Involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); UMC Seeds of NOLA Trauma Recovery Center (support groups, all types of violence); Crime Victims’ Compensation (CVC) (financial help); SilenceisViolence and Ubuntu Village Peace Ambassadors for gun related incidents; New Orleans Health Department Office of Violence Prevention

 
 

Mass Violence or Terrorism

FOR OUR PAGE SPECIFIC TO THE 1/1/25 BOURBON ST. ATTACK IN NEW ORLEANS CLICK HERE

The Resiliency Center is now available as a resource hub for those impacted. Learn more: https://resiliency-center.org/bourbonstattack/

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

On January 1, 2025, a tragic terror attack occurred on Bourbon Street in New Orleans. After mass violence or terrorism incidents, federal agencies become involved in the investigation, recovery, and victim assistance process, working closely with local and state agencies.

The Federal Bureau of Investigation (FBI) typically sets up a Family Assistance Center (FAC) where survivors and/or family members of those impacted can retrieve belongings, and be connected with local, state, and federal resources. If families do not live near the mass violence site, the response team will assist remotely.

  • In addition to the return of personal effects and belongings, the FAC offers: crisis, financial, legal and emergency housing assistance, needs assessments, and mental health services.

  • The FAC is typically open on a short-term basis (days to weeks) with various agencies on site and no media allowed (for privacy).

  • After the FBI departs, many communities develop a Resiliency Center to support the intermediate and long-term needs of those impacted, including mental health support.

  • There is a New Orleans Resiliency Center.

  • The Fourteens Foundation is planning a memorial for the January 1 terror attack: https://fourteensfoundation.org/.

  • The National Mass Violence Center (NMVC) provides information to communities after mass violence and has self-help resources for survivors: https://nmvvrc.org/survivors/self-help.

  • Learn more about the FBI’s Victim Services Programs: https://www.fbi.gov/how-we-can-help-you/victim-services/.

Agencies involved

See Types of Crime related to the specific type of violence you experienced for detailed information; Crime Victims’ Compensation (CVC) (financial help); Federal crimes; Office for Victims of Crime; National Mass Violence Center; List of all related resources

 
 

Sexual Assault or Rape

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

If a sexual assault/rape is reported to NOPD, Detectives from the Special Victims Section will investigate.

Sex crimes can overlap with many other types of violence (DV, IPV, child abuse, trafficking) and can be committed by individuals either known or unknown to the survivor. For more details regarding potential legal issues, refer to our section on Domestic and Intimate Partner Violence. State organization LAFASA has a list of accredited sexual assault centers in each parish: https://www.lafasa.org/crisis-centers

Medical Issues

It is very important to get medical care as soon as possible. A survivor may have suffered serious injuries, even if not visible right away. Strangulation can cause hidden and life-threatening injuries.

  • A survivor should, where possible, avoid washing or douching, or even changing out of their clothes, before the SANE (forensic medical) exam.

SANE nurses are registered nurses specially trained to take care of sexual assault survivors and are at certain hospitals. Note that while you can go to any hospital, only certain locations have SANE nurses on staff. In Orleans Parish, victims aged 15 and older can be seen at University Medical Center (UMC). Another available option is the Hope Clinic within the New Orleans Family Justice Center (for ages 18+), and ask for the forensic nurse. In Jefferson Parish, it is Tulane Lakeside Hospital.

  • If you choose to obtain a sexual assault exam (also called a forensic medical exam or FME), you will not be charged for it.

  • Victim-survivors 18 years and older should remember that even if they do have a full exam and an evidence kit is completed, they are not obligated to make a police report, per state law.

  • You can have anyone in the room with you that you want; this is a state law. Also, a medical advocate can be requested to be present (from local organizations STAR, NOFJC, or Metro).

  • Hospitals are required to offer you emergency contraception (“Plan B”). This is time-sensitive and must be done ASAP.

  • If you believe you are at risk for HIV, hospitals are also required to test and offer you medications to prevent HIV. This is also time-sensitive and must be done within 3 days of the assault.

  • If you don’t report to law enforcement, you can still receive care and advocacy services from NOFJC, STAR, or Metro (local advocacy groups), no matter how long it’s been since you were sexually assaulted, or if you don’t want an exam, and/or never reported to the police in the past.

  • You can track your Sexual Assault Kit (SAK) through this portal: https://sakt.louisiana.gov/ if you enter in the tracking number provided to you on your Survivor Card (which you should have been given after your exam, if your exam was after July 1, 2024). Note, only kits collected after July 1, 2024 are trackable.

Children (17 and younger) in Orleans Parish can go to the Children’s Hospital’s Audrey Hepburn Care Center 24/7, or in Jefferson Parish, they can go to Children’s Advocacy Center in Gretna - both of these locations have SANE nurses. To find other Children’s Advocacy Centers near you, visit https://lacacs.org/.

Mandatory reporting

Most trained and licensed service providers are required by state law to report abuse. In general, this covers children (17 and younger), people of any age with a disability, and elderly people. This is intended to keep people safe and enable them to receive care and services. Service providers are supposed to tell you upfront if they are mandatory reporters.

Depending on the circumstances, reports can be made to local police, medical providers, the Department of Children and Family Services (DCFS), and adult or elderly protective services (these are state agencies). If a report is made, you can expect to hear from the agency at some point.

Support through Investigation and Prosecution

The Special Victims Section of the NOPD handles all sexual assault cases, and a Detective will be assigned to your case. If you report a sexual assault to police, you should receive a Social Worker or Victim/Witness Advocate from NOPD.

If an arrest is made and your case is referred to the DA’s office for prosecution, an Assistant District Attorney (ADA) will be assigned to your case. At this time, you can request a DA Victim/Witness Advocate for this part of the process.

The DA’s SAKI Unit (Sexual Assault Kit Initiative) handles cases that are solved by DNA results (sometimes called CODIS hits) and also works on cold cases. If you would like the unit to look into a cold case sexual assault, you can email saki@orleansda.com.

You can contact your NOPD Victim/Witness Advocate if you have difficulty reaching your Detective or want a status update. If your case has been referred to the DA for prosecution, you can contact your DA Victim/Witness Advocate for updates.

Sexual assault survivors can request a free legal advocate from Sexual Trauma Awareness and Response (STAR) or the New Orleans Family Justice Center (NOFJC). This person can help you understand the investigation and prosecution process and advocate on your behalf with either the NOPD or the DA’s office on items related to your case, and they act as your own independent advocate, while your Assistant District Attorney (ADA) assigned to your case is working on behalf of the state. They also provide civil legal assistance.

Criminal legal agencies involved

NOPD Special Victims; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims’ Compensation (CVC) (victim-survivor compensation)

Forensic medical exams (to get a sexual assault/rape kit): NOFJC Hope Clinic, UMC, Tulane Lakeside, Children’s Hospital, Children’s Advocacy Centers

Groups you can reach out to for help

New Orleans Family Justice Center NOFJC; Sexual Trauma Awareness and Response STAR; Metro Centers for Community Advocacy METRO; Louisiana Foundation Against Sexual Assault LAFASA (statewide organization where you can look for help in your area); UMC Seeds of NOLA Trauma Recovery Center (support groups, all types of violence); SLLS (civil legal aid); Rape Abuse and Incest National Network RAINN; StrongHearts (for AIAN individuals, national helpline); VIET (Vietnamese Initiatives, local); Title IX (see College & School Campus Crimes section below); Beyond Harm (restorative approaches and counseling, focused on the person who caused the harm)

For housing/relocation assistance, see our Housing section in RESOURCES

For information on address confidentiality, visit our guide to Louisiana’s Address Confidentiality Program (ACP)

 
 
Hands holding cell phone

Domestic or Intimate Partner Violence (DV or IPV)

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Refer to Sexual Assault/Rape section for information on medical care, Sexual Assault Nurse Examiner (SANE) nurses, Mandatory Reporting, forensic medical exams, victim witness advocacy, and legal advocacy.

Legal issues, safety and privacy

Personal safety considerations are important [See Immediate Practical Matters].

Specific legal needs may include restraining, protective or stay away orders; issues of child custody; divorce or separation. There is affordable/free legal help for both civil and criminal legal matters. The NOFJC (Mary Claire’s Place, formerly Crescent House), Project Save, Southeast Louisiana Legal Services (SLLS), the Tulane Domestic Violence Law Clinic, and the Loyola Children’s Welfare and DV Clinic, are a few agencies who offer such help [See Civil Legal and Criminal Legal Matters].

  • Consider working with a trained advocate (from NOFJC or Metro) to create a safety plan / assessment. This might include informing trusted friends, family, neighbors, workmates or schools; having check-in times; documenting evidence of abuse; gathering important documents (or copies) and keeping them in a safe place; having extra keys; and/or having an emergency bag with essentials, medications, and cash. Learn more at this website: https://lcadv.org/get-help/safety-planning-steps/.

  • A DV/IPV victim can request a landlord to release them early from a lease but must have proof of domestic violence happening in the past 30 days, via a restraining order or certification (La R.S. 9:3261.1). You can get legal help from NOFJC, or through SLLS; also see Legal Assistance in our RESOURCES.

  • If you move to a new (private) location, you can apply to the state’s Address Confidentiality Program.

  • Online safety considerations are important. If you use the internet, remember to clean your internet search history. Refer to the National Network to End Domestic Violence guide: https://www.techsafety.org/resources-survivors.

Gwen’s Law Hearings occur before bail is set, when someone is charged with domestic abuse battery, violation of a protective order, stalking, or any felony offense involving the use of a deadly weapon or force upon a family member, household member, or partner. This can result in the individual who has been arrested remaining in custody and not being able to immediately post bail, as a safety measure for the survivor of abuse.

A restraining/protective order has various time lengths, depending on circumstances, and there are criminal and civil protective orders.

When restraining/protective/stay away orders are in effect, the person who harmed you is legally barred from contacting you or coming within a certain set physical distance.

  • Visit https://www.lasc.org/LPOR-FAQ for more information.

  • Other conditions may be attached to restraining orders. The person who harmed you may have to pay temporary child support and/or may have to stay away from children or have supervised visits; may be liable for other payments; may have to relinquish firearms and/or attend a treatment program, etc.

  • A criminal court judge can issue a criminal protective order in a case where criminal charges are filed for domestic abuse.

  • Anyone can file to request a civil restraining or protective order, and advocacy groups (listed at the end of this section) can help you fill out the paperwork.

  • A temporary restraining order (TRO) is granted without giving notice to the person you have filed it against (this is called ex parte), but it only lasts until the hearing date that is set.

  • To get a permanent protective order, you must attend the hearing (bring a copy of your petition and the TRO) and convince the judge it is necessary. If the judge agrees, they can issue a permanent order for up to 18 months.

  • Bring a hard copy of any evidence and documents to the hearing, because phones are typically not allowed in courtrooms.

  • In 2026, Act 752 (SB 259) created an online application portal for civil protective orders (which has not been released yet), to be maintained by the State Supreme Court.

  • Consult with an advocacy group or attorney for filing assistance. See Groups you can reach out to for help, below.

Criminal legal agencies involved

NOPD Special Victims; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims’ Compensation (CVC) (financial help)

Forensic medical exams (to get a sexual assault/rape kit): NOFJC Hope Clinic, UMC, Tulane Lakeside, Children’s Hospital, Children’s Advocacy Centers

For civil legal support

NOFJC (Mary Claire’s Place, formerly Crescent House), Project Save, Tulane Domestic Violence Law Clinic; Loyola Children’s Welfare and DV Clinic, SLLS (civil legal aid)

Groups you can reach out to for help

New Orleans Family Justice Center NOFJC; Sexual Trauma Awareness and Response STAR; Metro Centers for Community Advocacy METRO; Arin’s Nesting Place (New Orleans area organization helping victim-survivors of domestic violence); SilenceIsViolence (support groups/services, all types of violence with focus on gun violence); LSR (support groups, all types of violence); UMC Seeds of NOLA Trauma Recovery Center (support groups, all types of violence); StrongHearts (for AIAN individuals, national helpline); VIET (Vietnamese Initiatives, local); Title IX (see College & School Campus Crimes section below); Beyond Harm (restorative approaches and counseling, focused on the person who caused the harm)

For housing/relocation assistance, see our Housing section in RESOURCES

For information on address confidentiality, visit our guide to Louisiana’s Address Confidentiality Program (ACP)

Stalking

Stalking involves a pattern of behavior (often unpredictable) causing a reasonable person to fear for their safety or the safety of others; or from actions that create substantial emotional distress, such as unwanted contact, monitoring, property damage, threats, etc.

  • Because the conditions of stalking incidents can vary so widely, contact trained advocacy groups (e.g. NOFJC, STAR, SPARC, RAINN) for more specific information based upon your own circumstances.

  • Call 911 if you feel you are in immediate danger.

  • Work with a trained advocate (e.g. STAR, NOFJC) to create a safety plan. They can also help you with filing protection orders if needed (See previous sections focused on Sexual Assault and DV/IPV).

  • Be aware of technological stalking, and get assistance to secure your personal devices. Refer to the National Network to End Domestic Violence (NNEDV)’s guide to tech safety for survivors: https://www.techsafety.org/resources-survivors

  • You can go to the SPARC website and anonymously complete their Stalking & Harassment Assessment & Risk Profile (SHARP); they also list other resources and info.

Criminal legal agencies involved

NOPD Special Victims; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims’ Compensation (CVC) (financial help)

For civil legal support

NOFJC (Mary Claire’s Place, formerly Crescent House), Project Save, Tulane Domestic Violence Law Clinic; SLLS (civil legal aid)

Groups you can reach out to for help

New Orleans Family Justice Center NOFJC; Sexual Trauma Awareness and Response STAR; Metro Centers for Community Advocacy METRO; Arin’s Nesting Place (New Orleans area organization helping victim-survivors of domestic violence); SilenceIsViolence (support groups/services, all types of violence with focus on gun violence); LSR (support groups, all types of violence); UMC Seeds of NOLA Trauma Recovery Center (support groups, all types of violence); StrongHearts (for AIAN individuals, national helpline); VIET (Vietnamese Initiatives, local); Title IX (see College & School Campus Crimes section below); Beyond Harm (restorative approaches and counseling, focused on the person who caused the harm)

For housing/relocation assistance, see our Housing section in RESOURCES

For information on address confidentiality, visit our guide to Louisiana’s Address Confidentiality Program (ACP)

Human Trafficking

Human trafficking is a federal crime that occurs when someone is exploited for profit via labor services or commercial sex, using “force, fraud or coercion” (FBI definition).

Survivors of human trafficking are often subjected to threats and/or harm; withholding of money; no access to identity documents; being constantly monitored—they are often afraid to ask for help. If you suspect trafficking, it’s a good idea to call one of the agencies listed below, or 911 (rather than putting yourself in danger).

Criminal legal agencies involved

NOPD Special Victims; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims’ Compensation (CVC) (victim-survivor compensation)

For civil legal support

NOFJC (Mary Claire’s Place, formerly Crescent House), Project Save, Tulane Domestic Violence Law Clinic; SLLS (civil legal aid)

Groups you can reach out to for help

New Orleans Family Justice Center NOFJC; Sexual Trauma Awareness and Response STAR; Metro Centers for Community Advocacy METRO; Greater New Orleans Human Trafficking Task Force GNOHTTF; Eden Centers for Hope and Healing; Unbound Now

Forensic medical exams (to get a sexual assault/rape kit): NOFJC Hope Clinic, UMC, Tulane Lakeside, Children’s Hospital, Children’s Advocacy Centers

For housing/relocation assistance, see our Housing section in RESOURCES

For information on address confidentiality, visit our guide to Louisiana’s Address Confidentiality Program (ACP)

 
 

Child Abuse

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Detectives from NOPD’s Special Victims Section will investigate.

Children are particularly vulnerable to abuse, but they may be too afraid to share or don’t understand what has happened. Those who have experienced prior trauma are often at greater risk.

  • Try to get the child and supportive family members professional and behavioral assistance from agencies listed below.

  • For Mandatory Reporting and Medical matters, see our Sexual Assault section.

  • The DA has a Children’s Advocate for child victims.

  • To learn more about childhood trauma and mental health, see our Helping Children Cope section or visit the National Child Traumatic Stress Network: https://www.nctsn.org/

  • Guns are the leading cause of death in America. Visit this website for information free gun locks/storage (only in Orleans Parish).

Criminal legal agencies involved

NOPD Special Victims Division; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims Compensation (CVC) (financial help)

Forensic medical exams (to get a sexual assault/rape kit for a child): Children’s Hospital, Children’s Advocacy Centers

Groups you can reach out to for help

Department of Child and Family Services (link to report abuse); Children’s Hospital; Children’s Advocacy Centers; Children’s Bureau; New Orleans Family Justice Center NOFJC; Sexual Trauma Awareness and Response STAR (if sexual abuse); Louisiana Center for Children’s Rights LCCR

Elder Abuse

These are intentional or negligent acts causing harm or serious risk of harm to an older adult, such as physical, sexual and psychological abuse, neglect and abandonment, and/or financial exploitation.

  • This may occur in private homes or care facilities and can involve family members, caregivers, family, friends, or strangers. Some indications are unexplained bruises, fractures, burns, fearfulness.

  • To report abuse: LA Elderly Protective Services (age 60+): 1 (833) 577-6532 or (225) 342-0144 (leave message if needed)

  • To report physical or sexual abuse, or to remain anonymous, you MUST call the toll-free APS hotline at 1 (800) 898-4910.

  • Louisiana Office of Aging and Adult Services (Dept of Health) Helpline: 1 (866) 758-5035.

  • Helpful resources throughout Louisiana are listed (per state) at the Department of Justice Elder Justice Initiative: https://www.justice.gov/elderjustice.

  • National Elder Fraud Hotline 1 (833) 372-8311.

Criminal legal agencies involved

NOPD Special Victims; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims’ Compensation (CVC) (victim-survivor compensation)

Groups you can reach out to for help

LA Elderly Protective Services (60+): 1 (833) 577-6532 or (225) 342-0144 (may need to leave message); Louisiana Office of Aging and Adult Services (Dept of Health) helpline: 1 (866) 758-5035; NOAGE (support for older LGBTQ+ adults in New Orleans area)

 
 

College & School Campus Crimes

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Title IX (9) is a federal law that requires all colleges and schools that receive federal funding to protect students, faculty and staff from sex-based discrimination (including sexual harassment or violence).

Each campus has a Title IX Coordinator to whom incidents are reported. Each school must adopt, publish and distribute a policy against discrimination, including what the grievance procedures involve, general disciplinary actions, and assist with reporting and follow-up. Some institutions are more intensive in the support they offer, like including school-appointed peers and hotlines.

If the complaint process is completed and you have additional issues on how the institution has handled it, you have 60 days to file a complaint with the US Department of Education, Office for Civil Rights (OCR), although they may defer and agree with the previous decision reached; they will also not handle cases that are still in process at the school or college.

  • Reach the Office for Civil Rights (OCR) at 1 (800) 421-3481, Visit: https://www.ed.gov/about/ed-offices/ocr; Email: ocr@ed.gov

  • Title IX Offices must be listed on all campus websites.

  • Remember, if what happened to you meets the definition of a crime, you always have the option to report to law enforcement alongside your school’s Title IX or disciplinary process.

  • Become familiar with who are mandatory reporters at your school. If you disclose to a mandatory reporter they must report the incident to the school and possibly to law enforcement (if the victim-survivor is underage).

Agencies involved

Refer to applicable Types of Crime sections above for local resources including law enforcement contacts; Crime Victims’ Compensation (CVC); Visit your school’s website for Title IX contact information (must be listed by law); For information on filing a Title IX complaint, visit the Office of Civil Rights (OCR) at 1 (800) 421-3481, Email: ocr@ed.gov. Refer to the LA Mental Health Resource Toolkit for a list of college and university support services and Know Your IX (national organization).

Hate Crimes

A hate crime is motivated by prejudice, where the crime is based on bias against the victim’s “actual or perceived race, age, gender, religion, color, creed, disability, sexual orientation, national origin, or ancestry” or because of actual or perceived membership/employment as a “law enforcement officer, firefighter, or emergency medical services personnel” (LA RS 14:107.2). These crimes can take many forms including physical assault, verbal abuse, criminal damage, abusive gestures, or offensive graffiti, etc.

Available online resources for LGBTQIA+ survivors of violence:

Agencies involved

Refer to applicable Types of Crime sections above for local resources including law enforcement contacts; to reach NOPD’s LGBTQ Liaison: lgbtqnopd@nola.gov; to report a hate crime: FBI 1 (800) CALL-FBI, or https://tips.fbi.gov/; LA Trans Advocates; The Trevor Project; Human Rights Campaign; Forge Forward; PFLAG; NOAGE; Vayla (confidentially report New Orleans area anti-Asian hate crimes); Trans Lifeline; NOLA Pride Center

 
 

In Custody Crimes

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Violence can occur between incarcerated person(s), committed by correctional staff, or directed against staff by incarcerated person(s). This can be physical in nature but can also include sexual violence. Previously unaddressed traumas before incarceration, and the many stressors when inside, can magnify violence while in custody.

  • Family, friends and attorneys can report sexual abuse, harassment, and other sexual misconduct occurring inside Orleans Justice Center (parish jail) using this confidential hotline: 1 (844) 201-4312 or (504) 717-2279.

If an incarcerated person commits a serious crime while in prison, they will be faced with new criminal charges. In these situations, the person would be subject to a new trial. In-custody deaths caused by homicide, suicide, and especially drug/alcohol intoxication, have also been rising dramatically in recent years [Bureau of Justice Statistics, 2018].

Agencies involved

Dept of Corrections; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO; FBI (guard on inmate crimes); Coroner’s Office (if there is a death)

General support: Voice of the Experienced V.O.T.E.; Promise of Justice Initiative (PJI); Daughters Beyond Incarceration; Operation Restoration

Re-entry Support

Individuals who have been formerly incarcerated face many challenges upon release, and they may have experienced violence before and during their incarceration. Re-entry supports include:

Agencies involved

Department of Public Safety and Corrections; The First 72+; The FIT Clinic; V.O.T.E.; Promise of Justice Initiative; Daughters Beyond Incarceration; Operation Restoration; Justice & Beyond

 
 

Fatal Drug Overdoses

(Not a crime, but sometimes associated with criminal charges)

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Recently, U.S. drug overdose deaths have decreased from historic levels between 2021-23. Many deaths involve fentanyl, a synthetic opioid mixed into street drugs, and from xylazine (“tranq”) a powerful animal tranquilizer. In 2025, the Orleans Parish Coroner reported 282 accidental drug-related deaths, over twice the number of homicides. 69% tested positive for fentanyl, 65% for cocaine, and 29% for amphetamines. [Source: Coroner’s Report on Accidental Drug-Related Deaths]

Decades of criminalization of drug use have led to stigma and fear of prosecution among drug users. If an overdose happens, bystanders often leave the scene due to fear or past negative interactions with first responders. Louisiana’s Good Samaritan Law was changed to offer more protections to those who stay on the scene to encourage individuals to provide life-saving aid and call for first responders.

Millie’s Law, passed in 2022, increased the penalties for dealing fentanyl (or drugs laced with it) to between 10-45 years in jail and a maximum $100,000 fine. It also legalized the use of fentanyl test trips (to detect fentanyl in various drugs).

There are some organizations that provide free Narcan (which can sometimes reverse opioid overdoses) and other harm reduction supplies, no questions asked.

  • Trystereo: Supply kits available at weekly drop-ins: Mondays, 5:30-7pm at Fred Hampton Free Store on St. Claude and Caffin / Tuesdays, 3-4pm at Duncan Plaza in Front of City Hall. Text (504) 535-4766 on day-of to confirm volunteers will be present at drop-in locations, or request a delivery/meet-up.

  • Women With A Vision: Harm reduction supplies available Tuesdays and Thursdays, 9am-4pm at 2028 Oretha Castle Haley Blvd.

  • Crescent Care: Harm reduction supplies available Fridays, 12-5pm at 1631 Elysian Fields Ave.

  • Below Sea Level Aid: Mutual aid organization providing harm reduction supplies and free testing. Call (504) 408-1888.

Agencies involved

NOPD (could be various departments involved); Coroner’s Office; Orleans District Attorney’s Office DA (if there is an arrest); Possible federal agencies including DEA, FBI, US Attorney (some cases); NO Health Dept.; SAMHSA; Trystereo; Women With A Vision; Crescent Care; Below Sea Level Aid

Homicide/Suicide

Homicide-suicides carry an intense layer of painful complexity, especially if your loved one was responsible for killing another person (or multiple people) before taking their own life, or where other loved ones may have been the victim(s). It can also be difficult to think about your loved one having caused suffering to others. Legal issues, especially in family situations (e.g. custody of surviving children), can cause delayed healing and additional conflict.

There is often silence and shame surrounding the subject of suicide, especially when homicide is involved. This can leave those who have lost a loved one to suicide even more isolated in their grief and loss, and gives the impression they are not allowed to express it.

After such a loss, it is common for people to have “survivors guilt” involving intense feelings of regret, responsibility, or helplessness (or shock, rage or betrayal). This can spiral into paralyzing (though understandable) “what-ifs” and the seeking of unknowable answers.

Internalizing guilt and self-blame may delay healing, but reaching out to a trusted support person, and/or finding local or online support groups. See Grief and Support Groups.

Refer to the Mental Health section for self-care ideas. See “Get a support system going” for practical ways people can assist you through this time.

Additionally, suicidal feelings can arise for survivors or family members experiencing trauma after violence.

Words matter. Instead of saying “committed suicide,” consider using phrases like “took their life”, “lost their life to suicide,” or “died by suicide.” Using the term “commit” implies suicide is a sin or crime, increasing the stigma surrounding the issue and further isolating those struggling with suicidal thoughts (and increasing their risk). Research suggests it’s best to address the subject with the bereaved person (rather than avoiding it), without voicing judgments about the person who died by suicide, and to say their name.

If you, or someone you love, seems to suffer with suicidal ideation (thoughts of ending your life), and especially if previous attempts have been made, please get psychological assistance and/or call a hotline (or 988).

Agencies involved

NOPD; Coroner’s Office; Call 988 or 1 (800) 273-TALK [8255]; Text “strength” to 741741; or visit the website https://988lifeline.org/; Survivors of Suicide Loss; The Trevor Project; Trans Lifeline; Grief & Support Groups

 
 

Missing Persons

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

NOPD districts handle initial missing persons calls and conduct preliminary investigations.

  • Law enforcement will want a recent color photograph of the missing person.

  • If a missing person is considered vulnerable (someone with mental or physical impairments that may place them in greater danger) or foul play is suspected, a Detective with NOPD’s Special Victims Division (SVD) takes over the case.

  • If a child under 13 is missing, or it appears any individual has disappeared under suspicious circumstances, a “be-on-the-lookout” (BOLO) transmission is immediately sent out.

  • Police are required to consult Louisiana State Police (LSP) for assistance in cases of missing senior citizens or adults with developmental disabilities.

  • By law, police must add reports of missing children into the Louisiana Clearinghouse for Missing and Exploited Children (LACMEC) / National Crime Information Center (NCIC) missing persons databases, within two hours of a report.

Amber alerts are issued for missing children under 17 who law enforcement suspects are in danger and in which there is information about the child, abductor, or a vehicle. Similarly, Silver Alerts are used in cases of missing adults with developmental disabilities or senior citizens. NOPD’s SVD must make these requests through LSP.

In 2026, after the death of Bryan Vasquez (whose case did not meet alert criteria at the time), New Orleans created “Bryan’s Call,” using the existing NOLA Ready system, to notify the public of missing vulnerable persons. Louisiana's Act 347 similarly created a statewide “Bryan’s Call” (Level II Endangered Missing Child Advisory) alert for cases falling short of Amber and Silver Alert criteria.

Agencies involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Coroner’s Office; Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Clerk Connect (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); Crime Victims’ Compensation (CVC) (victim-survivor compensation); Resource Association for Missing People